Introduction to Design Thinking - A Practical Approach
This two-day course is tailored for professionals in human resources, product management, people management, delivery management, and agile change management roles. Participants will gain hands-on experience in applying design thinking principles to enhance problem-solving skills, foster innovation, and drive positive change for their customers within their respective domains.
This 2-day workshop aims to equip professionals with a deep understanding of the design thinking process, master the mindsets of the 5 key steps: Empathise, Define, Ideate, Prototype, and Test.
This two-day course is tailored for professionals in human resources, product management, people management, delivery management, and agile change management roles. Participants will gain hands-on experience in applying design thinking principles to enhance problem-solving skills, foster innovation, and drive positive change for their customers within their respective domains.
This 2-day workshop aims to equip professionals with a deep understanding of the design thinking process, master the mindsets of the 5 key steps: Empathise, Define, Ideate, Prototype, and Test.
This two-day course is tailored for professionals in human resources, product management, people management, delivery management, and agile change management roles. Participants will gain hands-on experience in applying design thinking principles to enhance problem-solving skills, foster innovation, and drive positive change for their customers within their respective domains.
This 2-day workshop aims to equip professionals with a deep understanding of the design thinking process, master the mindsets of the 5 key steps: Empathise, Define, Ideate, Prototype, and Test.
Day 1: Understanding the Design Thinking Process
Introduction to Design Thinking (Morning)
Overview of Design Thinking
Key principles and mindset
Importance of a human-centric approach
Empathise (Morning)
Techniques for understanding user needs
Conducting effective user (discovery) interviews
Developing empathy maps
Define (Afternoon)
Defining problem statements
Crafting user personas
Creating a focused problem statement for the design challenge
Ideate (Afternoon)
Brainstorming methods
Divergent and convergent thinking
How to encourage and capture creative ideas
Day 2: Applying the Design Thinking Process
Prototype (Morning)
Introduction to prototyping
Building low-fidelity prototypes
Iterative prototyping and feedback loops
Session 6: Test (Morning)
Importance of user testing
Conducting effective tests
Iterative design based on user feedback
Session 7: Hands-On Workshop: Design Challenge (Afternoon) Participants will engage in a comprehensive design challenge applying the five steps of the design thinking process.